1. Scope and acceptance
Applicability of these policies and Services

These policies apply to information collected and processed through the Pulse website and related services (the “Services”), including web pages, APIs, mobile apps, forms, and any functionality offered through Pulse channels. By accessing or using our Services you accept these policies and any updates posted to the Site.

The “Services” include content and features published by Pulse as well as integrations with third-party providers. These policies describe what we collect, how we use and protect information, and your rights. If you do not agree with these policies, do not use the Services and contact us for help with account closure or data requests.

2. Privacy Policy
What we collect, how we use it, rights & contact

2.1 Categories of personal data

We collect data you provide directly (name, email, company, billing details, content you submit), data collected automatically (IP address, device/browser metadata, cookies and usage patterns), and data obtained from third parties where authorized (e.g., authentication providers, analytics services).

2.2 Uses of personal data

We use personal data to provide and improve the Services, process transactions, communicate account and product updates, deliver support, personalize content or offers, perform analytics, and maintain security and fraud prevention. We may also use aggregated or de-identified data for research and product development.

2.3 Sharing and processors

We share personal data with vendors and service providers who perform services on our behalf (hosting, payment processing, analytics, email delivery, customer support). We require these providers to protect data consistent with this policy. We may disclose data to comply with legal obligations, respond to lawful requests, or to protect rights and safety.

2.4 International transfers & security

Pulse is headquartered in the United States and may transfer data internationally for processing. Where required by law we use appropriate safeguards such as standard contractual clauses. We maintain administrative, technical and physical safeguards to protect personal data; however no system is 100% secure.

2.5 Retention

We retain personal data as long as needed for the purposes described and as required by law. Typical retention examples include account and transaction data for the life of the account plus business/audit periods, and analytics logs for a limited timeframe.

2.6 Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to processing, and to request portability. Residents of certain states (for example, California) have additional rights to request disclosures. To exercise rights, contact legal@pulsetechnologies.ai.

3. Cookie Policy & Tracking
Cookies, tracking & consent

3.1 What cookies and tracking technologies we use

We use cookies, pixels, local storage and similar technologies to recognize your device, maintain sessions, collect analytics, and deliver a personalized experience. Cookies fall into functional, performance/analytics, and marketing categories.

3.2 Why we use them

Necessary cookies enable site operation (logins, forms), functional cookies remember preferences, analytics cookies help us understand site usage and improve performance, and marketing cookies help deliver relevant advertising and measure campaign effectiveness.

3.3 Managing cookies

You can control cookies through your browser settings and opt-out tools offered by advertising networks. Where required by law we show a consent banner to capture preferences for non-essential cookies.

3.4 Third-party cookies

Third parties such as analytics and advertising providers may place cookies on your browser when you visit our Services. We do not control third-party cookie policies; review third-party privacy pages for more information.

4. Terms of Use
Acceptable use, accounts, IP and liability

4.1 Acceptable use

Use the Services lawfully and responsibly. You must not attempt to disrupt services, reverse-engineer protected systems, upload malware, or use the Services to infringe rights or commit unlawful acts.

4.2 Accounts and passwords

If you create an account you are responsible for keeping credentials secure. Notify Pulse of unauthorized access. We may suspend or terminate accounts for abuse or at our discretion.

4.3 Intellectual property

All Pulse content, logos and software are owned or licensed by Pulse. You may not copy or reuse our intellectual property except as expressly authorized.

4.4 Disclaimers & limitation of liability

The Services are provided “as is.” Pulse disclaims all warranties to the extent permitted by law. Pulse’s aggregate liability is limited as described in our full Terms of Use (for example, to amounts paid in the prior 12 months or a small fixed cap).

4.5 Indemnity & governing law

You agree to defend and indemnify Pulse for claims arising from your misuse of the Services. Disputes are governed by the law specified in the Terms of Use and resolved in the chosen jurisdiction.

5. Accessibility
Commitment to accessible experience

Pulse strives to make the Site accessible to people with disabilities. We follow accessibility best practices (semantic HTML, ARIA where appropriate, keyboard navigation, alt text for meaningful images) and continuously improve our pages.

If you encounter barriers, please contact legal@pulsetechnologies.ai with the page URL, the problem, and any assistive technology you use. We will respond and provide information in an accessible format where feasible.

6. Copyright & DMCA
How to report copyright issues

Pulse respects intellectual property. If you believe content on the Site infringes your copyright, provide a DMCA notice containing: a signature, identification of the copyrighted work, location of infringing material (URL), your contact info, a statement of good faith, and a statement under penalty of perjury. Send notices to legal@pulsetechnologies.ai.

We will review and may remove content while following our repeat-infringer policy. This process is for copyright owners or their authorized agents only.

7. Payment & Refund
Pricing, processors, refunds

When Pulse charges for services you will be shown prices at checkout. Payments are processed by third-party processors; we do not store raw card data. You are responsible for all taxes and fees unless otherwise noted.

Refunds, prorations and trial period rules (if any) are described at the time of purchase. For billing inquiries or disputes contact legal@pulsetechnologies.ai.

8. Changes to this Policy
Updates and notices

We may update these policies over time. Material changes will be posted with an updated “Last updated” date. Your continued use after changes indicates acceptance. We encourage you to review policies periodically.

9. Contact & Complaints
How to contact Pulse

Questions or concerns about privacy, accessibility, copyright or other policy matters should be sent to: legal@pulsetechnologies.ai. For privacy requests we will verify identity and respond in accordance with applicable law.

If you live in a jurisdiction with a data protection authority, you may lodge a complaint with that authority after contacting us.

10. Final notes & legal review
Legal review and disclaimer

This page is intended as a comprehensive starting point for presenting Pulse’s disclosures and policies. It does not constitute legal advice. Before publishing publicly, please have your legal, security and compliance teams (or outside counsel) review and adapt the language to match Pulse’s actual practices, third-party providers and regional legal requirements.