Most voice agents can talk. Pulse’s agents can collect. They call to confirm, remind, and follow up, answer every inbound call, and take payment on the line — natural conversations on PCI DSS Level 1 rails, with no card ever touching an agent.
Outbound or inbound, the agent holds a real conversation and drives a real outcome — up to and including payment.
The one thing other voice agents can’t do: take a card over the phone, isolated from the agent, straight into tokenized rails. Conversations that collect, not just talk.
Call to confirm appointments, remind about balances, follow up on invoices, and run batch outreach — thousands of natural calls without adding staff.
An AI receptionist that answers every call, handles the routine, routes the rest, and never puts anyone on hold.
Lifelike voice that understands context and responds in real time — a real assistant on the line, not a phone tree.
Every call transcribed, summarized, and scored, so you see outcomes and next steps without listening back.
Campaigns and actions are proposed for your sign-off through PiP, your AI teammate — you stay in control.
Confirm, remind, collect, answer, or qualify — describe the outcome you want the agent to drive.
It places outbound calls or picks up inbound ones on the number and system you already run.
Natural, context-aware dialogue that handles questions and objections, not a rigid script.
When it’s time to pay, the caller pays by keypad into the tokenized gateway — the agent never sees the card.
Transcript, summary, outcome, and any follow-up land in your systems automatically.
Built on the same PCI DSS Level 1 rails as the rest of Pulse, so voice and payment are one workflow — not a phone bot bolted to a separate processor.
Handle call volume spikes, after-hours, and batch campaigns without hiring — the agent runs 24/7.
Card data goes straight to the tokenized gateway; agents, recordings, and the AI are isolated from it.
Vendor-agnostic — layers onto the contact center, UCaaS, and carriers you already use.
The same PiP intelligence that drafts your posts and answers on-screen runs your voice agents — one teammate, everywhere.
Confirmations, collections, and resolutions are tracked per call, so you can prove ROI, not just call counts.
See the full PulseVoice product, how pay-by-phone works, or the PCI DSS Level 1 security model.
An AI voice agent is software that holds natural, real-time phone conversations — placing or answering calls, understanding what the caller says, and completing a task like confirming an appointment, reminding about a balance, answering a question, or collecting a payment. Pulse’s agents run on the same secure platform as its payments, so they can also take a card on the call.
Yes. When it is time to pay, the caller enters card details by keypad directly into the tokenized gateway. The agent and any recording are isolated from the card number, so payment happens on the call without exposing card data.
Yes. Payments run on PCI DSS Level 1 rails with tokenized vaulting, and the card number never touches the AI, the agent, or your environment — which keeps your PCI scope minimal.
Yes. Use it for outbound campaigns (confirmations, reminders, collections, follow-ups) and for inbound answering as an AI receptionist that handles routine calls and routes the rest.
Yes. Pulse is vendor-agnostic and layers onto the contact center, UCaaS, and carriers you already run, rather than requiring you to migrate.
The agent uses a lifelike voice and understands context, so conversations feel like a capable assistant rather than a menu tree. Every call is transcribed and summarized so you can review outcomes.
Book a walkthrough and hear it confirm, remind, and collect on a live call.