Step-by-step setup and usage guides for the Pulse products. If a guide does not cover what you need, email our team and a real person will answer.
Each guide walks through setup, day-to-day use, and what to check when something looks wrong.
Connect a calendar, set your availability, build event types, choose where the meeting happens, and turn on reminders and PiP meeting notes.
Take your first call in the Agent Console, set up queues and skills-based routing, and turn on the text, chat, and email channels.
Add the app to Zoom, sign in with your Zoom identity, text customers from the Zoom panel, and remove it cleanly.
Email our support team with your organization name and what you were doing — most requests are answered the same day.