Take secure payments over the phone, by text, or on a branded portal. Agents never see the card number, so you shrink your contact center’s PCI scope while getting paid faster — with card data tokenized by a PCI DSS Level 1 payment processor.
Phone, text, or portal, the payment happens right where the conversation does, on one secure set of rails.
Callers pay by keypad with a Pulse AI voice agent or pay-by-phone line — no person on the call. The AI agent never asks anyone to read a card number aloud, and card numbers are redacted from its transcripts.
Drop a secure pay link into any SMS. One tap opens a tokenized checkout; the payment reconciles back to the invoice automatically. SMS gets a ~98% open rate.
A branded, self-service page where customers view balances, save methods, and pay in seconds — no app, no login.
They reach your contact center from any phone, on the system you already run.
A Pulse AI voice agent greets them and starts the payment flow — no staff needed and no hold music.
They key in their card on the keypad instead of reading it aloud; the digits go to the payment gateway for tokenization and card numbers are redacted from the transcript.
The charge processes as a token and the caller hears the result before the call ends.
Customers enter cards by keypad, text link, or hosted page instead of reading them to a person — the pattern that helps keep agent desktops and recordings out of scope. Your QSA or acquirer makes the final scope determination.
Text-to-pay and one-tap checkout collect in minutes, not mailed-invoice weeks — customers see 90%+ faster collection.
Card details are entered on secure hosted payment pages or by keypad and tokenized by our PCI DSS Level 1 payment processor. Pulse doesn’t store card numbers.
Text-to-pay links work with any phone system today. Agent-assisted capture runs in PulseConnect; if you’re on another contact-center platform, talk to us about your options.
Turn a one-time phone payment into a saved method and an automated recurring or scheduled charge.
In PulseConnect the agent stays on the call; during card entry the agent is held, the caller is muted to the conversation, and the recording pauses. The agent sees only approved or declined.
See the full payments product, the PCI security model, or resell it under your brand with white-label payments. Comparing options? See Pulse vs Stripe and vs Square.
Callers enter card details on their keypad instead of reading them aloud, and the digits are tokenized by our PCI DSS Level 1 payment processor. On automated AI voice agent payments, card numbers are redacted from transcripts. On agent-assisted PulseConnect payments, the agent is held, the caller muted to the conversation, and the recording paused while the card is keyed in. Your QSA or acquirer makes the final scope determination for your environment.
Text-to-pay sends a secure payment link by SMS. The customer taps it, checks out on a hosted, tokenized page — no app or login — and the payment reconciles back to the invoice automatically. Because SMS is opened ~98% of the time, it collects far faster than email or mailed invoices.
No. Whether the customer pays by phone keypad, by text link, or on a hosted payment page, card data goes to the payment gateway for tokenization and the agent sees only approved or declined. During agent-assisted capture in PulseConnect the agent is also put on hold and the recording pauses while the card is entered.
Text-to-pay works alongside any phone system. Agent-assisted card capture runs in PulseConnect, Pulse’s contact center. If you run another contact-center platform, book a call and we’ll walk through what’s possible for your setup.
Yes. A one-time phone or text payment can vault a tokenized card and drive automated recurring or scheduled charges through Pulse’s recurring billing.
Card data is tokenized by our PCI DSS Level 1 payment processor and the phone, text-to-pay, and portal flows are ready-made, so there is no payments build to do — most teams go live quickly. Book a demo and we’ll map it to your setup.
Book a walkthrough and we’ll show you phone, text, and portal payments on your setup.