Pulse is built PCI-compliant by design — not with compliance bolted on afterward. Every product in the suite inherits the same tokenized payment rails, run by our PCI DSS Level 1 payment processor, and the same encryption. Build once, comply once.
The controls below apply across PulsePay, PulseVoice, PulseBill, SocialCommand, PulseEngage, Pulse SMS, and Pulse Deals — because they all run on one secure core.
Pulse completed a PCI DSS v4.0.1 SAQ D (Service Provider) self-assessment, attested August 2026, with passing quarterly external scans. Card data is handled by our PCI DSS Level 1 payment processor.
TLS encryption in flight everywhere, and card data tokenized and vaulted by our payment processor at capture. Raw card numbers never touch your systems, and Pulse never stores them.
On IVR and PulseVoice, callers enter card details straight into the secure gateway. No human agent — and no AI — ever sees or stores a card, keeping your PCI scope minimal.
Independent third-party penetration testing, quarterly external vulnerability scans, and automated dependency and secret scanning on every code change.
Real-time transaction monitoring, velocity checks, and fraud controls run around the clock on bank-level infrastructure.
Role-based access, least-privilege permissions, and audit logs of administrative and access changes in each product.
See this applied to a live use case in PCI-compliant contact center payments, or the numbers behind it in what PCI DSS compliance really costs in 2026.
We’ll walk your team through the security model and map it to your exact use case.