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Healthcare

Collect more patient balances, with less card handling.

Pulse helps practices and providers collect patient responsibility by text-to-pay, take payments over the phone, and automate payment plans — faster collection, and card data kept off your front desk.

The challenge

What’s slowing collection down.

Patient balances go uncollected when the only option is a mailed statement.

Front-desk and phone payments mean staff handling cards — a PCI and privacy risk.

Payment plans for large balances are manual and hard to enforce.

How Pulse helps

Built for healthcare, on one secure platform.

Text-to-pay statements

Text patients a secure link to their balance; one tap pays it, collecting far faster than paper statements.

Secure phone payments

Take payments over the phone by keypad, isolated from front-desk staff and call recordings.

Automated payment plans

Split large balances into scheduled, auto-charged installments on a securely vaulted method.

Branded patient portal

A self-service page to view and pay balances and manage plans — under your practice’s brand.

AI balance reminders

An AI agent reminds patients of outstanding balances and upcoming plan charges automatically.

No card at the front desk

PCI DSS Level 1 and tokenized — staff never key or store card numbers.

See pay-by-phone & text-to-pay, the payments product, or the PCI DSS Level 1 security model.

FAQ

Healthcare payments, answered.

How do patients pay a medical bill by text?

Pulse texts the patient a secure link to their balance. They tap it and pay on a tokenized checkout with no app or login, which collects patient responsibility far faster than mailed statements.

Can we take patient payments over the phone securely?

Yes. Patients enter card details by keypad straight into the gateway; front-desk and phone staff never see or handle the card number, keeping it out of your PCI scope.

Does it support payment plans for large balances?

Yes. Large balances can be split into scheduled installments and auto-charged on a securely vaulted method, with automated reminders.

Is patient card data secure?

Payments run on PCI DSS Level 1 rails with tokenized vaulting, so raw card numbers never touch your staff, systems, or recordings.

Get started

See it on your healthcare workflow.

Book a walkthrough and we’ll show text, phone, and portal payments on your setup.