Home / Industries / Insurance Agencies
Insurance Agencies

Collect premiums on time, without agents touching cards.

Pulse lets insurance agencies collect premiums by text-to-pay, take payments over the phone, and automate recurring premium billing — reducing lapses while keeping card data out of your agency.

The challenge

What’s slowing collection down.

Premium payments taken over the phone put agents in PCI scope.

Policy lapses from missed payments cost renewals and commissions.

Recurring premium billing is manual or stuck in a carrier portal.

How Pulse helps

Built for insurance agencies, on one secure platform.

Premiums by text-to-pay

Text policyholders a secure link to pay their premium in one tap, no app or login.

Phone premium payments

Take premium payments over the phone by keypad — agents never see or key the card.

Automated recurring premiums

Bill monthly premiums automatically on a securely vaulted method to prevent lapses.

AI lapse prevention

An AI voice or text agent reminds policyholders of due and failed payments and collects automatically.

Branded policyholder portal

A self-service page where policyholders pay and manage recurring premiums, under your agency’s brand.

No card in the agency

PCI DSS Level 1 and tokenized — card data never touches your agents or systems.

See pay-by-phone & text-to-pay, the payments product, or the PCI DSS Level 1 security model.

FAQ

Insurance Agencies payments, answered.

How can an insurance agency take premium payments by text?

Pulse texts policyholders a secure link to pay their premium. They tap it and pay on a tokenized page with no login, which collects faster and reduces missed payments.

Can we take premium payments over the phone securely?

Yes. Policyholders enter card details by keypad straight into the gateway; agents never see or key the number, keeping card data out of your PCI scope.

Does it reduce policy lapses?

Yes. Automated recurring premium billing and AI reminders for due and failed payments help prevent the missed payments that cause lapses.

Is policyholder card data secure?

Payments run on PCI DSS Level 1 rails with tokenized vaulting, so raw card numbers never touch your agents or systems.

Will it work alongside our carrier and agency-management systems?

Pulse is vendor-agnostic and layers onto the systems and phones you already run.

Get started

See it on your insurance agencies workflow.

Book a walkthrough and we’ll show text, phone, and portal payments on your setup.