PulseSMS puts a full business-texting inbox right in your Webex sidebar. Send and receive SMS from your business number, send secure text-to-pay links and get paid on the spot, and work every conversation with your whole team — in the app you already have open. Add it once from the Webex App Hub and everyone has it.
The PulseSMS embedded app is available to existing PulseSMS customers.
An active PulseSMS subscription with a texting-enabled business number. Not a customer yet? Talk to our team.
Your PulseSMS administrator links your Webex organization to your account once, so everyone lands in your shared inbox (see below).
Everything your team needs to text customers, in the Webex panel.
Send and receive texts with customers from your business number, right inside Webex. Replies land in the same thread.
Send a secure payment link by text and get paid on the spot — no portal, no phone tag. Great for invoices, deposits, and balances.
Your whole team works the same conversation. Every outgoing message is attributed to the person who sent it, with a full audit trail.
Look up customer contacts and past conversations without leaving the Webex panel.
Send reminders, follow-ups, and announcements from templates — all from inside Webex.
Open PulseSMS from the Webex sidebar, inside a space, or during a meeting — no app-switching.
10DLC-registered, regulated-carrier delivery so your messages actually arrive.
Access is admin-managed — an administrator links your Webex organization to your PulseSMS account once.
PulseSMS reads only your basic Webex identity (organization and user) to identify your account and attribute your sent messages. It never reads or stores your Webex messages, meeting audio, video, or participant data.